Last updated: March 2026

Introduction

DM Cranes is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect any personal information you provide when using the website https://dmcranes.co.uk.

It also explains your rights under UK data protection law.

For information about how we use cookies, please see our Cookie Policy available at:
https://dmcranes.co.uk/cookie-policy

Who We Are

DM Cranes provides crane hire and lifting services, including:

• CPA Crane Hire
• Contract Lifting
• Machinery Moving
• Supervisor / Slinger Banksmen Hire

For the purpose of UK data protection law, DM Cranes is the data controller responsible for the personal data collected through this website.

If you have questions about this Privacy Policy or how your data is handled, please contact us through the Contact page on this website.

Information We Collect

We may collect and process the following types of personal information.

Information You Provide

When you contact us via the website or submit an enquiry, we may collect:

• Name
• Email address
• Telephone number
• Company name
• Details relating to your enquiry or project

This information is provided voluntarily when completing contact forms or communicating with us.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time spent on pages
• Referring websites

This data helps us improve the website and understand how visitors use it.

How We Use Your Information

We may use your personal data to:

• Respond to enquiries and provide quotations
• Communicate regarding potential projects or services
• Improve our website and services
• Monitor website performance and security
• Comply with legal obligations

We only collect information necessary for legitimate business purposes.

Legal Basis for Processing

Under UK GDPR, we process personal data based on the following legal grounds:

Legitimate Interest
Responding to enquiries and communicating with potential customers.

Consent
Where you voluntarily provide information via contact forms.

Legal Obligation
Where processing is required to comply with applicable laws or regulations.

How We Store and Protect Your Data

We take reasonable technical and organisational measures to protect personal information from loss, misuse, or unauthorised access.

Information submitted through the website may be stored within:

• Secure website systems
• Email systems
• Business communication tools

We retain personal data only for as long as necessary to fulfil the purpose it was collected for.

Sharing Your Information

We do not sell, rent, or trade personal information.

Your information may be shared with trusted third-party service providers where necessary to operate the website or communicate with you, such as:

• Website hosting providers
• Website maintenance providers
• IT service providers

These providers are required to keep your information secure and confidential.

Cookies

This website uses cookies to improve user experience and analyse website usage.

Full details about the cookies used on this website can be found in our Cookie Policy:

https://dmcranes.co.uk/cookie-policy

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Request restriction of processing
• Object to the processing of your data

To exercise these rights, please contact us via the Contact page on the website.

Third-Party Websites

Our website may contain links to other websites. Once you leave our website, we are not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

Any updates will be published on this page.